Do you know that 360-degree customer view drives up your profits? Of course, it is valuable and important to know everything regarding your customer interactions with your rivals, and 360-degree customer view serves this purpose too. Forming a 360-degree view is taken as the holy grail of customer intelligence, and you can form it today. …
We have often noticed that reviews, testimonials, and endorsements significantly influence today’s customers, so much so, that almost 85% of the people tend to have a look at online reviews before making a purchase, while 63% prefer to shop from the site having user reviews, the local consumer review survey, conducted by Brightlocal, says. This …
With the global population expected to reach 8.5 billion by 2030, the need to create cities that can better manage human societies and improve the quality of life is slowly becoming a necessity.
The outcome of Digital transformation The effectiveness of Digital Transformation is expected good. But had anyone expected this to happen within years of adopting a disruptive technology? Here’s what BBVA’s CFO announced in the 8th Financial Encounter, which was organized by Expansion and KPMG. As he says – “The bank has made substantial progress in …
